1 |
Teams Overview |
Azure AD architecture Organization and user interface Instant messaging, chat, and presence Calendaring Mobile Devices |
2 |
Approvals |
Creating and responding to approvals Administration of the Approvals app |
3 |
Task Management |
Planner, To Do, and the Tasks App |
4 |
Bookings |
Creating and managing a booking calendar Integration with other apps and services |
5 |
Meetings |
Scheduled, Ad-hoc, and Channel meetings Meeting features (including transcription, recording, webinars, break-out rooms, and registration) Meeting options Audio conferencing |
6 |
Meeting Room |
Licensing and configuring Meeting Rooms Room scheduling Meeting room devices |
7 |
Live Events |
Scheduling live events Presenting and sharing content and invitations External meeting production |
8 |
Teams app development |
Building and publishing apps in Teams |
9 |
Workflow integration |
Connecting Power Automate to Teams, including posts and notifications |
10 |
Power Virtual Agents |
Creating and publishing chat bots |
11 |
Phone System |
Terminology, including calling plans, communication credits, conferencing, and emergency policies Calling features Licensing |
12 |
Cloud Phone System Architecture |
Cloud-only and direct-routing configurations Implementing phone system features, including E911, creating and assigning phone numbers, policies (call park, calling, caller ID, emergency) Configuring outbound calling |
13 |
Microsoft Teams devices |
Working with phones, Teams rooms, collaboration bars, and Teams displays |
14 |
Planning and adoption |
The Microsoft Teams adoption framework |
15 |
Governance |
Identity and authentcation Compliance (including retention and information barriers) Lifecycle management (including provisioning and access packages |
16 |
Integration with Exchange Hybrid |
Enabling and configuring hybrid connectivity between Teams and Exchange |
17 |
Security and Data Protection |
Conditional Access, Data Loss Prevention |
18 |
Reporting |
Call Quality Dashboard, Call detail reports, User-based call reports, Live events, Teams usage |