And it’s a wrap! Thanks to our great team for working tirelessly to make this an exciting and complete book covering the entire Teams experience.
Thanks to everyone on our scoping, authoring and review team (Yura, Grant, Angel, and Alan) who helped get this book over the finish line. We had a lot of last-minute changes (including expanded coverage on call queues and auto attendants, a walk-through of deploying Operator Connect, and voice-enabled channels).
We’re still finalizing a few things (so a few chapter titles/headings may change), but here’s the top level outline:
Chapter | Title | Topics |
---|---|---|
1 | Teams Overview | Azure AD architecture Organization and user interface Instant messaging, chat, and presence; calendaring; mobile devices |
2 | Approvals | Creating and responding to approvals; administration of the Approvals app |
3 | Task Management | Planner, To Do, and the Tasks App |
4 | Bookings | Creating and managing a booking calendar; integration with other apps and services |
5 | Meetings | Scheduled, Ad-hoc, and Channel meetings Meeting features (including transcription, recording, webinars, break-out rooms, and registration), meeting options, audio conferencing |
6 | Meeting Rooms | Licensing and configuring Meeting Rooms, Room scheduling, Meeting room devices |
7 | Live Events | Scheduling live events; presenting and sharing content and invitations; external meeting production |
8 | Teams app development | Building and publishing apps in Teams |
9 | Workflow integration | Connecting Power Automate to Teams, including posts and notifications |
10 | Power Virtual Agents | Creating and publishing chat bots |
11 | Planning Teams Phone | Terminology, including calling plans, communication credits, conferencing, and emergency policies, calling features, location-based routing, media bypass, and survivable branch appliances |
12 | Deploying Teams Phone | Choosing phone system architectures (Calling plans/Cloud-only, direct routing, and Operator Connect), Implementing phone system features (including E911), number porting, assigning phone numbers, policies (call park, calling, caller ID, emergency), Configuring outbound calling |
13 | Configuring Advanced Teams Phone Features | Configuring holidays, auto attendants, and call queues; working with voice-enabled channels |
14 | Microsoft Teams devices | Working with phones, Teams rooms, collaboration bars, and Teams displays |
15 | Planning and adoption | The Microsoft Teams adoption framework |
16 | Governance | Identity and authentication, Compliance (including retention and information barriers) Lifecycle management (including provisioning and access packages) |
17 | Integration with Exchange Hybrid | Enabling and configuring hybrid connectivity between Teams and Exchange |
18 | Security and Data Protection | Conditional Access, Data Loss Prevention |
19 | Reporting | Call Quality Dashboard, Call detail reports, User-based call reports, Live events, Teams usage, auto attendant and call queue reporting |
Appendix A | Direct Routing and Operator Connect | Planning considerations for deploying Direct Routing; Configuring Operator Connect |
You can go pre-order it here: https://www.amazon.com/gp/product/B09DDV1WR6
Thanks!