Update: Expert Microsoft Teams Solutions available for pre-order

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Apologies for the delay–but with the advent of Operator Connect and a few other new features, we wanted to make sure we brought you the most up-to-date desk reference for configuring Microsoft Teams.  We’ve also included a great flow chart on the number porting process, which we think will be really helpful to organizations starting up with cloud voice!

We’re still finalizing a few things (so a few chapter titles/headings may change), but here’s the top level outline:

Chapter Title Topics
1 Teams Overview Azure AD architecture Organization and user interface Instant messaging, chat, and presence Calendaring Mobile Devices
2 Approvals Creating and responding to approvals Administration of the Approvals app
3 Task Management Planner, To Do, and the Tasks App
4 Bookings Creating and managing a booking calendar Integration with other apps and services
5 Meetings Scheduled, Ad-hoc, and Channel meetings Meeting features (including transcription, recording, webinars, break-out rooms, and registration) Meeting options Audio conferencing
6 Meeting Rooms Licensing and configuring Meeting Rooms, Room scheduling, Meeting room devices
7 Live Events Scheduling live events Presenting and sharing content and invitations External meeting production
8 Teams app development Building and publishing apps in Teams
9 Workflow integration Connecting Power Automate to Teams, including posts and notifications
10 Power Virtual Agents Creating and publishing chat bots
11 Phone System Terminology, including calling plans, communication credits, conferencing, and emergency policies, Calling features, Licensing
12 Cloud Phone System Architecture Choosing phone system architectures (Calling plans/Cloud-only, direct routing, and Operator Connect), Implementing phone system features (including E911), number porting, assigning phone numbers, policies (call park, calling, caller ID, emergency), Configuring outbound calling
13 Microsoft Teams devices Working with phones, Teams rooms, collaboration bars, and Teams displays
14 Planning and adoption The Microsoft Teams adoption framework
15 Governance Identity and authentication, Compliance (including retention and information barriers) Lifecycle management (including provisioning and access packages
16 Integration with Exchange Hybrid Enabling and configuring hybrid connectivity between Teams and Exchange
17 Security and Data Protection Conditional Access, Data Loss Prevention
18 Reporting Call Quality Dashboard, Call detail reports, User-based call reports, Live events, Teams usage

You can go pre-order it here: https://www.amazon.com/gp/product/B09DDV1WR6

Thanks!

author avatar
Aaron Guilmette
Helping companies conquer inferior technology since 1997. I spend my time developing and implementing technology solutions so people can spend less time with technology. Specialties: Active Directory and Exchange consulting and deployment, Virtualization, Disaster Recovery, Office 365, datacenter migration/consolidation, cheese.